Preparing for Winter-Weather Outages Thanks to our hard-working crews, year-round maintenance and 24/7 monitoring of the grid, we keep customers' lights on 99.96% of the time. But winter weather, such as severe winds and heavy snow on trees and power lines, can cause lengthy outages. To ensure you're ready for any outage — short or long — we suggest preparing a home outage kit with items like flashlights, bottled water and blankets. You can also sign up to receive alerts for outages impacting your home through My Account. |  | Stay Back from Downed Power Lines If you encounter a downed power line — possibly from high winds or falling trees — stay back at least 100 feet. Always assume it has live energy running through it, and call 911 or Idaho Power at 208-388-2323 or 1-800-488-6151 (tip: plan ahead by adding us as a contact in your phone). If you see someone else touch a downed power line, do not touch or attempt to rescue them, or you may become a victim yourself.
Car accidents with power poles are also a leading cause of power outages and downed lines. Safe driving can help avoid these accidents, but if you do find yourself with a downed power line on your vehicle, stay inside until help arrives. Watch our video to learn what to do if you must leave the vehicle because of a fire or other life-threatening situation. |  | Staying Safe on the Road As roads get icy and driving conditions become hazardous, we're asking customers to join us in our pledge to be engaged drivers and limit distractions. Our employees drive thousands of miles per year for their jobs, and for their sake — and yours — we have a firm policy requiring attentive driving. And just like with your home, we encourage customers to be ready for anything with an emergency car kit. | | | | |
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